Privacy Policy
v2.3 - updated 11 July 2025(This version applies to all users as of this date.)
We may amend this Privacy Policy from time to time. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
Thank you for visiting the LinkSnappy Ltd website located at www.linksnappy.com (the "Site"). The Site is an Internet property of LinkSnappy Ltd and its affiliated companies ("LinkSnappy," "we" or "us"). This LinkSnappy Website Privacy Policy ("Privacy Policy") covers our treatment of Personal Information (as defined hereinbelow) and other information that we collect when you: (a) access or use the Site; (b) become a Member (as defined in the LinkSnappy Website Terms and Conditions ("Terms and Conditions")); and/or (c) use the Services (as defined in the Terms and Conditions). It is important that visitors are fully informed about the use of their Personal Information. We send service updates, newsletters and discount coupons to registered users. You may unsubscribe at any time.
Personal Information
By registering with, or providing Personal Information on, the Site, users allow us and our affiliates to make their Personal Information available to third parties in accordance with the terms of this Privacy Policy, and to otherwise provide marketing offers to such users. While on the Site, submitting an application to become a Member or utilizing the Services, we may collect "Personal Information" from you. For the purposes of this Privacy Policy, Personal Information shall mean individually identifiable information from or about an individual including, but not limited to, the individual's: (a) Email address; (b) Payment Processor's® information (depending on your preferred means of payment); (c) any other information requested on the applicable registration form; and/or (d) internal data used for support and maintenance of the system such as download logs and the IP address logs from which our service is being accessed: For purposes of this Privacy Policy, items (c) and (d) in the preceding sentence shall be referred to as "Sensitive Information."
How We Use Personal Information
1. Ownership and license – You retain all rights to the Personal Information you provide. By submitting it to us, you grant LinkSnappy Ltd a limited license to process that information solely for:
• operating and improving the Service;
• complying with our legal obligations; and
• sending you Service-related newsletters, product updates and discount offers from LinkSnappy only (you may unsubscribe at any time).
2. Service-provider sharing – We share your Personal Information only with the third-party processors listed in Annex A (payment processors, customer-support platform, product analytics platform). Each acts under a written Data-Processing Agreement and may use the data exclusively to provide their contracted service to us.
3. Other disclosures – We may disclose Personal Information if:
a. we reasonably believe the Service is being used to break the law or violate our Terms;
b. we are required to do so by a court order, subpoena or other lawful request of a competent authority; or
c. we enter into a merger, acquisition or other business transfer, in which case the information will be transferred subject to this Privacy Policy.
No onward sale or third-party marketing – We do not sell, rent or otherwise share your Personal Information with third parties for their independent marketing purposes.
Your choice – You may opt out of our promotional e-mails at any time by clicking the “unsubscribe” link in the message or by adjusting the Account → Notifications settings. Opt-out requests are honoured within 48 hours.
If you enroll in one of our elite programs, we may use your Personal Information to send you a welcome email that contains your user name and password. You may, and we recommend you to, change your username and password once the initial sign up is complete. In addition, we may send you electronic newsletters, contact you about services and other products, information and news that may be of interest to you, and provide you with targeted feedback. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use such information (including Personal Information) to respond to your questions or comments, and we may file your questions or comments for future reference.
We may use your personal information in case we receive a customer support request to provide a better user experience and to find issues. You may also be asked for additional information which includes but not limited to: User ID, email address, links that were attempted to be downloaded, and screenshots of error messages. These will be strictly used for support purposes and fix issues, these are not shared with any third-parties.
We may also supplement the information that we collect with information from other sources to assist us in evaluating and improving the Site and Services, and to determine your preferences so that we can tailor the Site and Services to your needs.
Internal Data
Each time you download an item using our link generator, our servers automatically create a log of this download, this log includes but is not limited to: Your user id, the size of the download and the filehost used. This information is used internally to determine popularity of filehosts, fix user issues and track potential abusal of service. These logs are cleared by default every 3 days. You can turn off tracking downloads from the account settings and choosing “Do not store my download logs”.
Each time that you visit the Site, our web server automatically recognizes your IP address and the web page from which you came. Your IP address is used to help identify you and to gather broad demographic information about you. We also use your IP address to help diagnose problems with our servers, to administer the Site and to better serve you in using the products, services and other features associated with the Site. We also use the IP address to prevent potential abuse of service of our platform.
Additional information we store include the history of transactions which includes but is not limited to: renewals and failed transactions. These transaction logs include but is not limited to: Amount the user paid, currency in which the user is paying, country where the transaction occurred and the last 4 digits of the card used for the transaction. These are stored in case we need to verify a successful/failed transaction or if the user is not satisfied with our service and requests a refund.
Any sensitive data we maintain is used by us to provide a better service to users and is not shared with any third-parties.
Cookies
Cookies: The first time that a user provides an e-mail address in connection with his/her activities at the Site, we assign an identification number to that e-mail address and deploy a cookie to the applicable user's PC. Whenever that user comes back to the Site using the same PC, the cookie allows the Site to identify the user and to recall the user's e-mail address. If, at any time, a user provides other information in connection with his/her activities on the Site (such as name, address, birth date, gender, etc.), we may store that information, along with the user's e-mail address, in our user database. We may use the information stored in our database: (a) to effectuate the purpose or transaction for which the information was originally provided by a user; (b) to pre-populate information fields in the event that the subject user wishes to purchase products and/or services or sign up for and/or subscribe to services, promotions or other offers in the future; (c) to ensure that a user will not be repeatedly exposed to the same advertisements, offers and/or promotions while visiting the Site; and/or (d) to, in connection with regular communication with a user, include offers, promotions or advertisements that were historically, or are likely to be, of interest to that user.
Analytics and aggregate statistics
We analyze anonymized usage data, such as feature popularity, file-transfer volumes and basic geography to understand how the Service is used and to improve performance. We do not share demographic information with advertising networks or allow any third party to target ads on our Site.
From time to time, we may publish or share aggregate statistics (for example, “70 % of transfers are completed in under 30 seconds”) that do not identify any individual user. No personally identifiable information is included in these reports.
Our Security Precautions
We endeavor to safeguard and protect our users' information. The privacy of your Personal Information is very important to us. The servers that we store personally identifiable information in are kept in a secure physical environment. We have security measures in place to protect the loss, misuse and alteration of Personal Information under our control. When our registration/application process asks users to enter Sensitive Information, and when we store and transmit such Sensitive Information, that information is encrypted and protected with SSL encryption software. While we use SSL encryption to protect Sensitive Information online, we also do everything in our power to protect all user information off-line and online. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
However, access to your information is strictly limited, and not accessible to the public. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to Personal Information. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action.
Data Breaches
In line with GDPR Art 33 and Cyprus Law 125(I)/2018, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your Personal Information. You will be notified via e-mail within seventy-two (72) hours in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
How long do we store data
Our systems are designed to store data for each user for the lifetime of their use of our platform. Upon account deletion, we will delete all Personal Information that we have on the specific user. If you would like a copy of the data we have on you or if you would like us to delete your personal data, please see the Removal/Request of Your Information/Opting Out section below
Removal/Request of your Information/Opting Out
At your request, we will send you a copy of the Personal Information that you have provided to us. You may do so by e-mailing us at helpdesk@linksnappy.com. We will be happy to acknowledge your request and send you the information via the email we have on record. Please keep in mind that it may take upto five (5) days to process this request.
At your request, we will remove Personal Information that you have provided to us. You may do so by e-mailing us at helpdesk@linksnappy.com. However, deleting your Personal Information, or otherwise opting-out of receipt of communications from us or third parties, will only change or delete the data in our database for purposes of transacting future business on the Site and for managing future communications from us and third parties. These deletions will not change or delete Personal Information already collected as part of a particular transaction in our database, which may have already been shared with third parties, all as provided above in this Privacy Policy. You will need to contact third parties who may contact you directly to change your preferences or your Personal Information that they may be using to contact you. This may also impact the service we would be able to provide to you.
We provide users with the option to opt-out from receiving information sent via electronic mailings from us. Users may unsubscribe from receiving e-mail at any time by following the instructions contained at the end of every e-mailing. Unsubscribe requests can only be processed if you have registered with us in the first instance.
Information sent via e-mail is prepared several days in advance, so users may continue to receive e-mail from us for up to 48 hours following the unsubscribe procedures detailed above. If, after that point, a user is still receiving e-mail from us, the user should contact us at helpdesk@linksnappy.com.
Minors
No information should be submitted to, or posted at, the Site by visitors under eighteen (18) years of age. Users under eighteen (18) years are not permitted to sign up for an account and we do not knowingly collect Personal Information from such individuals. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children. If you believe an account has accidentally been created by a minor, please email us at helpdesk@linksnappy.com.
Your Acceptance of these Terms
By using this Site and/or Services, you agree to the terms of our Privacy Policy. We reserve the right, at our discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time. All Privacy Policy changes will take effect immediately upon their posting on the Site. Please check this page periodically for changes. Your continued use of the Site, Services and/or acceptance of our e-mail following the posting of changes to these terms will mean that you accept these changes and agree to continue receiving e-mail from us. If you do not agree to the terms of this Privacy Policy, please unsubscribe by Clicking Here.
International Transfers.
Some of our service providers are located outside the European Economic Area. When we transfer Personal Information to a country that is not subject to an adequacy decision (for example, Mixpanel, Inc. in the United States), we rely on the European Commission’s 2021 Standard Contractual Clauses (SCCs, Modules 2 & 3) to safeguard the data. A list of these providers and the implemented safeguards appears in Annex A.
Payment KYC data
For cash-voucher payments handled by Funanga AG (CashtoCode) we collect the payer’s first and last name and date of birth solely to complete the transaction. These fields are forwarded to Funanga and immediately discarded from our systems; they are never stored or logged.
Contacting Us about Privacy Questions or Concerns
If you have any questions about this Privacy Policy, the practices of the Site or your dealings with the Site, please e-mail us at helpdesk@linksnappy.com.
Annex A – Current Sub-Processors / Service Providers
| Category | Provider | Purpose | Typical Data Shared |
|---|---|---|---|
| Payment Processors | VOLT, Funanga | Settlement, fraud checks | email, IP address, userid, Name, DOB |
| Customer-Support Platform | Tawk.to, Freshdesk | Ticket handling | Username, email, IP address and the data you paste in |
| Product Analytics | Google Analytics, Mixpanel | Usage analytics | userid, event data |