How We Use Personal Information
By submitting your Personal Information at the Site, you agree to receive e-mail marketing from us
If you enroll in one of our elite programs, we may use your Personal Information to send you a welcome email that contains your user name and password. You may, and we recommend you to, change your username and password once the initial sign up is complete. In addition, we may send you electronic newsletters, contact you about services and other products, information and news that may be of interest to you, and provide you with targeted feedback. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use such information (including Personal Information) to respond to your questions or comments, and we may file your questions or comments for future reference.
We may use your personal information in case we receive a customer support request to provide a better user experience and to find issues. You may also be asked for additional information which includes but not limited to: User ID, email address, links that were attempted to be downloaded, and screenshots of error messages. These will be strictly used for support purposes and fix issues, these are not shared with any third-parties.
We may also supplement the information that we collect with information from other sources to assist us in evaluating and improving the Site and Services, and to determine your preferences so that we can tailor the Site and Services to your needs.
Each time you download an item using our link generator, our servers automatically create a log of this download, this log includes but is not limited to: Your user id, the size of the download and the filehost used. This information is used internally to determine popularity of filehosts, fix user issues and track potential abusal of service. These logs are cleared by default every 3 days. You can turn off tracking downloads from the account settings and choosing “Do not store my download logs”.
Each time that you visit the Site, our web server automatically recognizes your IP address and the web page from which you came. Your IP address is used to help identify you and to gather broad demographic information about you. We also use your IP address to help diagnose problems with our servers, to administer the Site and to better serve you in using the products, services and other features associated with the Site. We also use the IP address to prevent potential abuse of service of our platform.
Additional information we store include the history of transactions which includes but is not limited to: renewals and failed transactions. These transaction logs include but is not limited to: Amount the user paid, currency in which the user is paying, country where the transaction occurred and the last 4 digits of the card used for the transaction. These are stored in case we need to verify a successful/failed transaction or if the user is not satisfied with our service and requests a refund.
Any sensitive data we maintain is used by us to provide a better service to users and is not shared with any third-parties.
Cookies and Action Tags
Action Tags: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by visitors who view certain advertisements or other information on the Site. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. We may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of the Site and to provide information about what products/services are viewed or purchased. We reserve the right to retain cookie and action tag data indefinitely. Some places we may use these are for analytics for tracking website data, please see How We Use Demographic Information and Aggregate Data section below. At no time will we share cookie-related, action-tag-related and/or generated information and/or data with third parties.
How We Use Demographic Information and Aggregate Data
We use demographic information to tailor the Site and/or Services to the interests of our users. Demographic information is shared with third party advertisers so that they can tailor their advertisements to the appropriate audience. Demographic information may also be shared with other third parties.
Our Security Precautions
We endeavor to safeguard and protect our users' information. The privacy of your Personal Information is very important to us. The servers that we store personally identifiable information in are kept in a secure physical environment. We have security measures in place to protect the loss, misuse and alteration of Personal Information under our control. When our registration/application process asks users to enter Sensitive Information, and when we store and transmit such Sensitive Information, that information is encrypted and protected with SSL encryption software. While we use SSL encryption to protect Sensitive Information online, we also do everything in our power to protect all user information off-line and online. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
However, access to your information is strictly limited, and not accessible to the public. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to Personal Information. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action.
In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your Personal Information. You will be notified via e-mail within seventy-two (72) hours in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
How long do we store data
Our systems are designed to store data for each user for the lifetime of their use of our platform. Upon account deletion, we will delete all Personal Information that we have on the specific user. If you would like a copy of the data we have on you or if you would like us to delete your personal data, please see the Removal/Request of Your Information/Opting Out section below
Removal/Request of your Information/Opting Out
At your request, we will send you a copy of the Personal Information that you have provided to us. You may do so by e-mailing us at email@example.com. We will be happy to acknowledge your request and send you the information via the email we have on record. Please keep in mind that it may take upto five (5) days to process this request.
We provide users with the option to opt-out from receiving information sent via electronic mailings from us. Users may unsubscribe from receiving e-mail at any time by following the instructions contained at the end of every e-mailing. Unsubscribe requests can only be processed if you have registered with us in the first instance.
Information sent via e-mail is prepared several days in advance, so users may continue to receive e-mail from us for up to ten (10) days following the unsubscribe procedures detailed above. If, after that point, a user is still receiving e-mail from us, the user should contact us at firstname.lastname@example.org.
No information should be submitted to, or posted at, the Site by visitors under eighteen (18) years of age. Users under eighteen (18) years are not permitted to sign up for an account and we do not knowingly collect Personal Information from such individuals. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children. If you believe an account has accidentally been created by a minor, please email us at email@example.com.
Your Acceptance of these Terms
Contacting Us about Privacy Questions or Concerns
List of Third Parties (other than LSE Customers) with Whom Personal Information May be Shared
|Category||Party Name||Purpose||Data Disclosed|
|Payment Processors||Be2Bill, EMerchantPay, CoinPayments||To allow payment processing settlement services, and fraud checking.||Name, address, details of user funding instruments, and details of payment transactions.|
|Customer Support||Tawk.to, Freshdesk||To allow users to report issues and answer queries and concerns.||LinkSnappy account details including username, email, and IP address. We may request additional information regarding the issue if required.|