Before requesting a refund please understand that we provide premium downloading from over 50 filehosts (worth ~ $700/month) for just $12.99/month. Keeping all these hosts online is a tedious job since some of the filehosts we support are not “multihost friendly”.
Our service has a reputation of being stable and we keep our filehosts' uptime updated here: Service Status
This being said, we offer 100% money back guarantee within 7 days of transaction, it can be requested from here Refund Page In exceptional cases, we offer partial refunds for the requests that are made after 7 days of purchase.
*Please note that issues with third party apps, that are out of our control, and experimental filehosts are not valid reasons for a refund request.